A product template may include an approval process if the material or order quantity needs to be reviewed after ordering before the order is transferred to production, for example.
From the perspective of the orderer, the difference compared to a normal product is that the ordered product must be approved by another user before it can be moved to production. When products that require approval are ordered, the service automatically sends a message to the persons responsible for approval. The orderer does not need to contact the person responsible for approval separately.
The orderer will receive an email confirmation once the order has been approved or rejected. If the order is approved, it will proceed to production as normal, without requiring any action on the part of the orderer. If the order is rejected and the product requires changes before it can be moved to production, the orderer must place a new order in accordance with the correction requests provided by the person responsible for approval.
The role of persons responsible for approval in the process is to monitor that all orders that require approval are responded to (approved or rejected) so that the orders can proceed to production. Persons responsible for approval receive automatic email notifications of all orders containing products that require approval. Persons responsible for approval have access to the order channel’s approval view, via which orders can be approved or rejected.
